How Pipeline by Tactiq Eliminates Out-of-Stocks
Direct store delivery (DSD) is a popular logistics model that helps retailers improve customer satisfaction, increase sales, and reduce costs. A significant challenge in the direct store delivery model is keeping up with unpredictable consumer demand, leading to out-of-stocks.
The out-of-stock challenge:
Many retail stores struggle with sufficient staffing and knowing who to contact when products become out-of-stock. So instead of placing orders, they are left waiting on their supplier to replenish their shelves before customers become frustrated and leave because of out-of-stocks.
Furthermore, while stores are left hoping their vendors show up on time, vendors have zero visibility of store shelf conditions, leaving them unaware of how much product remaining on the store’s shelves outside of their normal cadence of delivery.
Think out-of-stocks aren’t that big of a deal? Think again!
Unfortunately, studies show that 50% of shoppers have left a store because a product they wanted was out-of-stock. One-third of shoppers will leave a store if two items are out-of-stock. If three items are out-of-stock, two-thirds of customers will leave the store.
Out-of-stocks represent lost revenue opportunities. If there is no product, you can’t sell it! And over time, customer loyalty will suffer.
How to ensure shoppers have what they want when they want it.
Pipeline by Tactiq is a technology solution that eliminates out-of-stocks in retail stores. The Pipeline App allows retailers to resolve out-of-stock conditions, even with a small staff. With the app, retailers can easily communicate with DSD Vendors in just a few minutes each week!
How does Pipeline work?
- With a handheld device, retailers scan out-of-stocks, and a notification to DSD vendors is automatically generated.
- With one click, out-of-stocks are consolidated and routed to the proper DSD vendor so they can take action without the retailer needing to look up the correct vendor.
- Vendors receive the out-of-stock notification and can act quickly to replenish the store. All parties have real-time item-level tracking along with direct communication between one another.
- Stores receive their items promptly to prevent lost sales and keep their customers happy and satisfied!
How Pipeline helped one business eliminate out-of-stocks
A major small-format retail chain saw a 10% increase in sales when using Pipeline just 5 minutes a week.
“Before Pipeline, inventory management was manual, time-consuming, and costing us money in lost sales. Switching to Tactiq’s Pipeline technology has saved us significant time because our employees can now quickly scan out-of-stocks and automatically notify the DSD vendor without needing to look up which vendor delivers each product. Our same-store DSD sales started growing in just 30 days. I can’t recommend this technology enough!”
– Sr. Director of Sales, Major Small Format Retail Chain
See how Pipeline can help you solve the out-of-stock challenge
Pipeline is a powerful tool that keeps shelves stocked with minimal effort. See how Pipeline by Tactiq can help eliminate out-of-stocks, improve customer satisfaction, and increase sales today. Learn more about Pipeline.